News2019 Flood


Disaster Recovery Center opening in Pottawattamie County

Posted: 7:38 PM, Apr 23, 2019
Updated: 2019-04-23 20:38:02-04
Flood aerial

COUNCIL BLUFFS, Iowa. (KMTV) — Iowans in Pottawattamie County who have been affected by recent floods and want to learn more about disaster assistance can now visit a Disaster Recovery Center (DRC).

State/federal DRCs are one-stop information centers providing a place for homeowners, renters and business owners to learn more about assistance that can help them recover from recent floods.

Recovery specialists and other state and federal agencies will be on hand at the location.

One-on-one assistance includes the following, a press release from FEMA says:

  • Help to register for FEMA’s Individual Assistance program.
  • Help completing paperwork and checking the status of your application.
  • Help applying for the SBA’s low-interest disaster loans for businesses, private nonprofits, homeowners and renters.
  • Referrals to other state, federal and voluntary organizations offering information about additional disaster assistance.
  • Help understanding how to appeal FEMA eligibility decisions.
  • Accommodations to meet the needs of the entire community, including people with access and functional needs. Centers are equipped with video remote interpreting and assistive listening devices.

Those applying for assistance at a DRC should have the following information at hand:

  • Social Security number
  • Address of the damaged primary residence.
  • Description of the damage.
  • Information about insurance coverage.
  • A current contact telephone number.
  • An address where they can receive mail.
  • Bank account and routing numbers for direct deposit of funds.

The DRC is located at:
Council Bluffs Public Library
400 Willow Avenue
Council Bluffs, IA 51503
Opening Tuesday, April 23 - closes Saturday, April 27

9 a.m. - 7 p.m. - Wednesday & Thursday
9:30 a.m. to 5 p.m. - Friday
1 p.m. to 7 p.m. - Saturday