Hy-Vee reserving hour of shopping for high-risk customers

Posted at 4:11 PM, Mar 18, 2020

OMAHA, Neb. (KMTV) — Hy-Vee announced Wednesday that they will reserve one hour of shopping time for customers considered high-risk amid the coronavirus outbreak.

According to Hy-Vee, the reserved hour will be from 7 a.m. to 8 a.m, seven days a week.

The hour is designed for those 60 and older, expectant mothers and anyone with underlying health conditions that makes him/her more susceptible to serious illness.

"We are extremely concerned about the spread of this virus, and want to respond to our customers who are at higher risk of serious illness by offering them a time where they may feel a bit safer shopping in our stores,” said Randy Edeker, Hy-Vee’s chairman, CEO and president.

Most Hy-Vee locations will also be extending their pharmacy hours so they can serve this group of customers starting at 7 a.m.

Other customers are urged to respect this hour reserved for high-risk customers. Hy-Vee will open to all at 8 a.m. and close at 8 p.m.

“We know that our customers are facing some very challenging times right now, and we want to do all we can to help them,” Edeker said. “We hope this new reserved shopping hour helps our customers feel a bit more secure while we work together as a community to help keep everyone healthy and safe.”

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