911 call centers in southeast Nebraska were trouble receiving 911 calls, the Nebraska Public Service Commission reported just after 11 a.m. Wednesday.
The commission reported just before 1 p.m. that the outage had been restored.
The outage, which began during the early morning hours Wednesday, has affected 15 counties to varying degrees: Cass, Clay, Fillmore, Gage, Jefferson, Johnson, Lancaster, Nemaha, Nuckolls, Otoe, Pawnee, Richardson, Seward, Thayer, and York.
Some counties were reporting no issues, while others were experiencing difficulties, the release states.
Alternate numbers were issued for six counties:
- Gage County residents are advised to call 402-223-4080.
- Jefferson County residents are advised to call 402-729-2284.
- Residents of Johnson & Pawnee counties are advised to call 402-335-3307.
- Nemaha County residents are advised to call 402-274-3139.
- Otoe County residents are advised to call 402-873-9590.
- Seward County residents are advised to call 402-643-4578.
The state is working with Windstream, the service provider, to determine the cause of the outage, the release states.