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911 service restored in southeast Nebraska

Cass, Otoe among 15 counties affected
Posted at 11:49 AM, Aug 08, 2018
and last updated 2018-08-08 16:51:58-04

911 call centers in southeast Nebraska were trouble receiving 911 calls, the Nebraska Public Service Commission reported just after 11 a.m. Wednesday.

The commission reported just before 1 p.m. that the outage had been restored.

The outage, which began during the early morning hours Wednesday, has affected 15 counties to varying degrees: Cass, Clay, Fillmore, Gage, Jefferson, Johnson, Lancaster, Nemaha, Nuckolls, Otoe, Pawnee, Richardson, Seward, Thayer, and York.

Some counties were reporting no issues, while others were experiencing difficulties, the release states.

Alternate numbers were issued for six counties:

  • Gage County residents are advised to call 402-223-4080.
  • Jefferson County residents are advised to call 402-729-2284.
  • Residents of Johnson & Pawnee counties are advised to call 402-335-3307.
  • Nemaha County residents are advised to call 402-274-3139.
  • Otoe County residents are advised to call 402-873-9590.
  • Seward County residents are advised to call 402-643-4578.

The state is working with Windstream, the service provider, to determine the cause of the outage, the release states.