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911 service restored in southeast Nebraska

Cass, Otoe among 15 counties affected
Posted: 11:49 AM, Aug 08, 2018
Updated: 2018-08-08 16:51:58-04
911 service restored in southeast Nebraska

911 call centers in southeast Nebraska were trouble receiving 911 calls, the Nebraska Public Service Commission reported just after 11 a.m. Wednesday.

The commission reported just before 1 p.m. that the outage had been restored.

The outage, which began during the early morning hours Wednesday, has affected 15 counties to varying degrees: Cass, Clay, Fillmore, Gage, Jefferson, Johnson, Lancaster, Nemaha, Nuckolls, Otoe, Pawnee, Richardson, Seward, Thayer, and York.

Some counties were reporting no issues, while others were experiencing difficulties, the release states.

Alternate numbers were issued for six counties:

  • Gage County residents are advised to call 402-223-4080.
  • Jefferson County residents are advised to call 402-729-2284.
  • Residents of Johnson & Pawnee counties are advised to call 402-335-3307.
  • Nemaha County residents are advised to call 402-274-3139.
  • Otoe County residents are advised to call 402-873-9590.
  • Seward County residents are advised to call 402-643-4578.

The state is working with Windstream , the service provider, to determine the cause of the outage, the release states.