UPDATE 9/1/2023
A widespread 911 outage in Nebraska Thursday night was restored by Friday morning.
Here is the explanation from a spokesperson for Lumen Technologies: “Lumen techs have restored 9-1-1 services in Nebraska caused by fiber cuts in the area. Our team worked throughout the night to fix the issue. We can confirm the system is now fully functional. Thank you for your patience.“
The State of Nebraska Public Service Commission released the following statement:
"Service has been restored following an outage that affected multiple 911 centers across the state.
Lumen reported the outage caused by a fiber cut to its network in the Omaha area, began at 7:05 p.m., Thursday, August 31, and affected multiple 911 centers across the state. Service was restored at 5:30 a.m., Friday, September 1. Lumen is working to determine the cause of the fiber cut.
'We want to thank the 911 centers affected by the outage, for their quick work in getting the word out on the outage and for utilizing alternative means for the public to contact emergency services,' said Director David Sankey, PSC State 911 Department.
The PSC determined, that 39 of the 68 Public Safety Answering Points (PSAPs) or 911 centers across the state were affected by the outage in various ways. The PSC is working with Lumen to determine the cause of the fiber cut."
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Previous:
Douglas County dispatch says that its 911 service is not working as of Thursday evening. All calls to dispatch should be directed to the non-emergency number: 402-444-5802
Sarpy County is also experiencing an outage and says to call 402-593-4111 for emergencies and non-emergencies.
Washington County (Blair/ Fort Calhoun): 402-426-6866
If the 911 system is down in your county, call the non-emergency number for police, fire and ambulance.
The director of Douglas County dispatch says that the county uses a state 911 system and that technology is experiencing an outage.
Dodge County dispatch says that it's not receiving 911 calls and that people should call 402-727-2677.
Several counties’ 911 systems are having issues at this time. They report that their non-emergency lines are functioning and are available in the event of an emergency.
— Nebraska State Patrol (@NEStatePatrol) September 1, 2023
You can also call *55 statewide to reach NSP Dispatch. pic.twitter.com/Iy9LyMmFq3
INFORMATION at 19:44 - 911 services for cell phones and landlines are down...call our non emergency number 402-593-4111 for all emergencies in Sarpy County
— Sarpy County 911 (@SarpyCounty911) September 1, 2023
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