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OPPD warns customers of phone scam

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Posted at 11:30 AM, Sep 22, 2020
and last updated 2020-09-22 12:30:00-04

OMAHA, Neb. (KMTV) - The Omaha Public Power District is reporting another scam affecting customers.

OPPD says scammers are spoofing calls to make it look like they are calling from an OPPD facility. The callers are asking customers to "press one" to make a payment. The scammers often ask customers to use a pre-paid card to settle bills and threaten a disconnection if they don't pay.

OPPD says the calls are fake. As of late Tuesday morning, there have been nearly 100 reports of those kind of calls.

The company's call center representatives would never cold-call a customer demanding immediate payment. If customers were overdue on their bills to the point where service could be disconnected, they would receive written notice first. Legitimate utility representatives never request payment via a purchased payment card.

Customers who have questions about their bill status or in need of financial assistance can call 402-536-4131 in the Omaha area or 877-536-4131 outside of the area.