OMAHA, Neb. (KMTV) — Celebrate Travel owner Donna Dutcher said she hasn't seen this much disruption to the travel industry since 9/11.
"It's been a lot of work," Dutcher said, "just trying to walk people thru the whole process."
President Donald Trump announced a travel ban of Europeans coming to the U.S., excluding the U.K., Croatia, Cyprus, Ireland, Turkey and Ukraine. After initial confusion, the Trump administration clarified after the address that not all European countries are impacted, and U.S. citizens and permanent residents are exempt.
That takes affect Friday night.
"Everything is shut down," Dutcher said. "What a shame it would be spend $5,000 on a dream vacation and go somewhere and not be able to go see the Vatican and those major monuments."
Dutcher is getting calls about changing destinations and working with people to get refunds.