News2019 Flood


FEMA urges people to keep their contact information current

Posted at 3:21 PM, Jul 17, 2019

OMAHA, Neb. (KMTV) — The Federal Emergency Management Agency (FEMA) is urging people who have registered for disaster assistance to keep their contact information current in case they need to be reached.

They say:

Iowa homeowners and renters who have registered for disaster assistance with FEMA are encouraged by recovery officials to “stay in touch” with the agency after they have applied for assistance.

By staying in touch, you may avoid delays in getting the appropriate assistance or in scheduling a home inspection. Make sure you provide FEMA with any updated information such as:

· A change your phone number.

· A new secondary phone number (such as a new cell phone).

· A change your address (even if temporarily).

· A change in the makeup of your household.

FEMA has provided two ways for you to update your information: · Visit the FEMA website at to upload documents.

· Call the toll-free FEMA Helpline at 800-621-3362. Lines are open 7 a.m. to 10 p.m. CDT, seven days a week. Multilingual operators are available.

When updating status information, refer to your nine-digit number issued at registration. This number is on all correspondence you receive from FEMA and is a key identifier in tracking assistance requests.

Iowa Storm Survivors Should ‘Stay in Touch’ with FEMA-Page 2

For more information on the Iowa disaster and a variety of recovery resources, log on to: or call 2-1-1. Find additional information at

The Iowa Department of Human Rights can provide information on resources for people with disabilities. Call 515-242-5655 or go online at

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has faced discrimination, call FEMA toll-free at 800-621-3362, voice/VP/711. Multilingual operators are available. TTY users may call 800-462-7585.