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Douglas County Treasurer's Office repairs computer system problems

Posted at 12:26 PM, Jun 11, 2019
and last updated 2019-06-11 19:59:30-04

OMAHA, Neb. (KMTV) — UPDATE: The Douglas County Treasurer's Office cashiering system has been fixed Tuesday evening. The five walk-in offices expect to be open at normal hours Wednesday.

The Douglas County Treasurer's Office is unable to process any vehicle titling or registrations due to computer system problems. The issue is affecting all offices.

Chief Deputy Treasurer Tim Cavanaugh says customers are welcome to drop off work to be processed later or mailed back to them. Online payments are also still an option.

The downed computer system processes cashier transactions. Vendors who created the program are trying to figure out what caused the problem. Cavanaugh says the timeline for repairs is unknown at this time.

The Treasurer's Office says an update will be sent when system operations are restored. Paperwork can be dropped off at any of the five walk-in offices or filled out online, but will not be processed until the system is back online.