Sometimes two feet of snow can bring out the best in people.
After a woman claimed to be stuck inside her home with snow blocking her driveway, a man with a plow stepped in to help.
74-year-old Barbara Jacoba says Monday's snow left her driveway covered with a few inches of snow, but claims city contracted pick-up snowplows cleared her street and dumped nearly two feet of snow on sidewalk and driveway.
"I mean what is a person my age supposed to do, with all this surgery - what do you do when you don't have anybody to help you?" said Jacoba, frustrated after contacting the City.
"I called the City, the Mayor's hotline - they told me they would make a note of it," said Jacoba. "I didn't need them to make a note of it, I need help with my driveway."
Jacoba is one of several people who contacted 3 News Now, unhappy over snow being plowed onto private properties, especially when a city ordinance requires homeowners to clear their own sidewalk.
"I hadn't been able to get out so I thought, well I'll have to shove this out, and so I got the shovel out and then I heard this truck coming and I thought, oh my gosh, thank you!," added Jacoba.
Steve Meyers with Midtown Mowing and Snow Removal saw Jacoba's story online and wanted to help.
Meyers said he knew the neighborhood. He climbed in his truck and headed towards Jacoba, whom he imagined was out trying to clear her driveway.
"Sure enough, this lady is out here with a plastic shovel and is trying to shovel ice buckets in front of her driveway," said Meyers.
Meyers cleared Jacoba's entire driveway - free of charge.
"I've never had anybody help me like that before," said Jacoba. "I told him - I gave him a hug and I said, you have no idea what this means to me."
Meyers and Jacoba now consider themselves buddies. Meyers said he'll start swinging by Jacoba's home when it snows, and will always clear her driveway for free.
"It's just the right thing to do," said Meyers.
3 News Now reached out to the City about the complaints. A spokesperson for the Mayor said property owners are responsible for shoveling their driveways. Public Works said they're asking the public for patience while the snow clears.
