OMAHA, Neb. (KMTV) -- — It’s tough time for those who have lost work, aren’t working, or aren’t getting as many hours and OPPD is making changes to ease the immediate financial burden.
Nebraska’s largest power company, OPPD, is recommending that late fees for all customers be waived until 30 days after the last Directive Health Measure expires. It will have to be approved by the OPPD Board on Thursday.
They’re also extending the disconnection stoppage for non-payment until 30 days after the last DHM ends.
OPPD says they understand unexpected hardships are arising, and power is a necessity.
“It comes back to our core values, our passion to serve and honor the community, and demonstrating that we care for one another. We want to be able to assist our customers in the situation and not have their electricity be one of the challenges that they have,” said Juli Comstock, VP of Customer Service for OPPD.
OPPD wants customers to call the if they can’t pay, but they don’t have to.
Other options include using a customer’s deposit to help pay the bill or getting on the Low Income Heat and Energy Assistance Program.
It’s unclear when the Directive Health Measures will end.