OMAHA, Neb. (KMTV) — Things at North End Teleservices are booming and Sen. Deb Fischer made her second visit there today to see how far they've come.
She came back in 2016, when the company had around 30 employees, it's since tripled and they're now looking to expand.
Sen. Fischer believes it's because of the family atmosphere the company has provided.
"That level of caring, that level of helping people train and continue to improve in the job that they perform," says Fischer.
The company made a distinct decision to be in north Omaha. Owner Carmen Tapio says going there hasn't made starting up her company anymore challenging, in fact, it's helped.
"They can also take advantage of the rich labor pool that is here by bringing jobs to North Omaha," says Carmen Tapio, owner North End Teleservices.
Fischer says others can take lessons from them if they also want to have a successful business anywhere in the state.
She says the keys are to put together a business plan, reward employees with good benefits and even go out of your way to ensure they get to work.
"To have vans that are able to go out into the community, to have transportation, to work here so they can have a good job and care for their families," says Fischer.
