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Apple disables Group FaceTime bug for most, says larger fix rolling out later this week

Posted: 1:58 PM, Jan 29, 2019
Updated: 2019-01-29 14:58:29-05

Apple says it has largely disabled Group FaceTime software that contained a bug that allowed users to hear and see the person they are calling, without the recipient even picking up.

The company disabled the bug on Monday evening after the public was made aware of the issue throughout the day.

The glitch impacted iPhones and iPads running iOS 12.1, and Apple PCs running macOS Mojave with the newly added Group FaceTime feature.

Apple confirmed it started disabling the Group FaceTime feature for all users, but the issue still impacts one-on-one FaceTime calls. Until the company rolls out a fix later this week, here's how to disable FaceTime on your Apple device:

1. Open Settings on your iPhone or iPad

2. Scroll down and select FaceTime

3. Toggle off the green button at the top of the screen.

To turn it off on a Mac, follow these steps:

1. Open the FaceTime app

2. Go to FaceTime on top of the screen

3. Select "Turn FaceTime Off."

When the bug is activated, the person who initiated the call is able to hear the live audio on the other person's phone, but the screen gives no indication that their conversation is being transmitted. In some cases, the bug can also show live video of the other person if they press a volume button to dismiss the call.

The bug, flagged by tech blog 9to5Mac , was quickly replicated by people across social media.